Question 1

What areas do you service?

Accepted Answer

Texas Star Appliance covers nine cities across Collin and Denton counties: McKinney, Frisco, Plano, Allen, Prosper, Celina, Melissa, Little Elm, and Fairview. If you're in or near McKinney area and not sure, call (469) 919-5558 and we'll let you know straight up.

Question 2

How much does an appliance repair service call cost?

Accepted Answer

Every visit starts with an honest, on-site diagnosis and a written estimate before any work begins. You'll know the price before we touch your appliance — no surprises, no upsells. Call (469) 919-5558 for current diagnostic pricing.

Question 3

Do you offer same-day or next-day service?

Accepted Answer

We aim for same-day or next-day service whenever the schedule allows, especially for refrigerators, freezers, and washers where waiting causes damage. Call early in the day for the best chance at a same-day slot.

Question 4

What appliance brands do you repair?

Accepted Answer

We service all major residential brands including Samsung, LG, Whirlpool, GE, Maytag, Bosch, KitchenAid, Frigidaire, Kenmore, Sub-Zero, Wolf, Thermador, Viking, Miele, and more. If you have a specific brand in mind, give us a call to confirm.

Question 5

What appliances do you repair?

Accepted Answer

Refrigerators, freezers, ice machines, washers, dryers, dishwashers, ovens, ranges, cooktops, and microwaves. We do not service HVAC systems or garbage disposals.

Question 6

Do you offer a warranty on repairs?

Accepted Answer

Yes. Every repair is backed by a 90-day warranty on parts and labor. If the same issue returns within that window, we come back and make it right at no additional charge.

Question 7

Are you licensed and insured?

Accepted Answer

Yes. Texas Star Appliance is fully insured and operates as a locally owned business based in the McKinney area. You're dealing directly with the owner-operator, not a call center or franchise dispatcher.

Question 8

How do I schedule a repair?

Accepted Answer

Three easy ways: call (469) 919-5558, use the Schedule Service button on any page, or email service@txstarappliance.com. Hours are Monday through Friday, 8am to 6pm.

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